Words and Notion

Observe, Don't just see


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A conversation

In the morning

Mr X: Sir, we need a copy of one of these three documents:- certificate 1, certificate 2, certificate 3

Mr Y: Okay come by evening. I will arrange it.

In the noon

Mr X: Sir, I just came to show you a sample of certificate 2. Hope you will do the needful

Mr Y: Okay.

In the evening

Mr Y: I have taken the copy of certificate 1. Hope this will suffice

Mr X: Oops, no Sir. I want the certificate 2 itself, that’s what I have shown you in the noon.

Mr X: What….???

Do you find something amiss in this communication? In fact both X and Y failed to communicate properly.

Mr X could have told that he wants a copy of certificate 2 only and explicitly mention on the non-necessity of the other two items.

Similarly Mr Y could have asked while he was back with a sample of a particular certificate alone. He could have checked it then and there itself and ensured the actual requirements.