Words and Notion

Observe, Don't just see

A conversation


In the morning

Mr X: Sir, we need a copy of one of these three documents:- certificate 1, certificate 2, certificate 3

Mr Y: Okay come by evening. I will arrange it.

In the noon

Mr X: Sir, I just came to show you a sample of certificate 2. Hope you will do the needful

Mr Y: Okay.

In the evening

Mr Y: I have taken the copy of certificate 1. Hope this will suffice

Mr X: Oops, no Sir. I want the certificate 2 itself, that’s what I have shown you in the noon.

Mr X: What….???

Do you find something amiss in this communication? In fact both X and Y failed to communicate properly.

Mr X could have told that he wants a copy of certificate 2 only and explicitly mention on the non-necessity of the other two items.

Similarly Mr Y could have asked while he was back with a sample of a particular certificate alone. He could have checked it then and there itself and ensured the actual requirements.

Author: Akhila

Akhila is the founder and sole contributor of wordsandnotion.com and qualitynotion.com. By profession she is a software Quality and Quantitative data analyst. She is a self motivated life long learner who loves to decode signs from the universe. Her weirdness is totally aligned with her real life stories and thought experiments. She is the author of “Know them, One answer to many questions” (a General Knowledge book) and “I Had a Crush - The 17 Kinks” (A free ebook of 17 short stories)

15 thoughts on “A conversation

  1. Yes.. There is the communication gap. ‘X’ came and requested any 1 of 3. Later he came a sample of 2nd certificate, he should have told that he wanted a copy of 2 only. And even ‘Y’ should have asked then why particularly sample of 2nd one..

    We face many such situations but in different contexts. Nice one. Have a good time, Akhila.. 🙂

    Liked by 1 person

  2. Back after a month…really missed your posts chechee…

    Liked by 1 person

  3. Communication requires skill. .

    Liked by 2 people

  4. Its again a selective listening. He mentioned one of these 3 . and also this guy confused him by presenting all 3 docs. So both parties created confusion among themselves

    Liked by 1 person

  5. For a moment i thought it was some math related analytical problem with those X and Y 😛

    Liked by 1 person

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